Terms and Conditions, SHIPPING & RIGHT OF WITHDRAWAL

 

Legal bases

The basis of the business is applicable Austrian law.

 

deals

All offers are non-binding and as long as the goods offered are available.

 

payment

Payment by bank transfer / prepayment to our account:

Please transfer the outstanding amount to the following account: Point of View GmbH, IBAN: AT27 2023 0000 0050 8333, BIC: SPLSAT21XXX Commercial Register No: FN374763Y. Please enter your last name and order number in the field intended use. As soon as we have received the money in our account, we will send the soda to you!

 

Complaints, exchanges

The goods must be checked immediately upon receipt; broken bottles must be confirmed by the carrier. Returns without giving a reason within 14 days. The return transport is at the expense of the buyer. In addition, an exchange can take place without giving a reason by telephone agreement.

 

Cork flavor

Impairments caused by faulty cork are not the responsibility of the winemaker. Faulty bottles are exchanged under the following conditions:
The faulty bottle is closed with a champagne stopper and returned with the faulty cork by appointment.

 

Retention of title

All goods remain our property until full payment.

 

data protection

Customer data is used exclusively within the winery and (of course) not passed on to third parties.

 

Place of jurisdiction

The place of jurisdiction is A 3500 Krems, place of performance A 3550 Langenlois,

 

Shipping the wines

Our shipping partner is DPD.

Shipping tariff for Austria: 3er DPD carton: € 5, -, 6er DPD carton: € 8, -, 12er DPD carton: € 10, -, free shipping from order value of € 150, -

Shipping tariff for Germany and the Netherlands: Flat rate shipping: € 15, -, free shipping from order value of € 150, -

 

The wines will be sent after the outstanding invoice has been paid.

 

 

Instructions on the right of withdrawal / withdrawal

 

(hereinafter referred to as the "right of withdrawal")

If you are a consumer within the meaning of the Consumer Protection Act, you have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is:

  • in the case of a sales contract, fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

  • In the case of a contract for several goods that the consumer has ordered as part of a single order and that are delivered separately, fourteen days from the day on which you or a third party named by you, who is not the carrier, has possession of the last goods have taken or has taken.

  • in the case of a contract for the delivery of goods in several partial shipments or pieces, fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last partial shipment or the last piece .

  • in the case of a contract for the regular delivery of goods over a specified period of time fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the first goods.

  •  

In order to exercise your right of withdrawal, you must inform us:

Point of View GmbH

Christina Hugl I Sekt & Pet-Nat

Garden line 1

3550 Langenlois

0043 650 747151

info@christinahugl.at

by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

 

Consequences of withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

If you have received goods in connection with the contract, you must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

We bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling you that is not necessary to check the nature, properties and functionality of the goods.

 

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back) -

At

Point of View GmbH

Christina Hugl I Sekt & Pet-Nat

Garden line 1

3550 Langenlois

0043 650 747151

info@christinahugl.at

 

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*)
Ordered on (*) / received on (*)
Name of the consumer (s)
Address of the consumer (s)

- Signature of the consumer (s) (only if this is communicated on paper)
- Date (*) delete what does not apply.

Instructions for the smoothest possible processing of the return

If possible, please send the item back to us completely in the original packaging. The use of the original packaging is not a "must", ie not a prerequisite for asserting your rights, but it simplifies and secures the process for us.

 

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